FNB ***** Department -

I have reported bank ***** many times gone through major effort and time wasted to get a matter investigated and resolved - money that was redirected to another FNB account that does not belong to me or does not even have the name of my bank account and I have been trying for almost 6 weeks to get feedback and to resolve the matter. Now FNB simply ignores me. I manages to find the details of the ********** account holder myself and have reported it too. I get nowhere and am extremely disappointment that we cannot trust the bank (for which we pay service fees to manage our accounts) to protect their customers. So they protect the ********** and not the victims!