1 reviews | Active since Sept 2018
FNB ***** Department
I have lodged a ***** case with your ***** department last week Wednesday 12/09/2018 and have still not received any feedback in the slightest besides a reference number that they cant help me on!
When I phone through the lines are constantly dropped, no one answers or like I said they can't help me. For such a serious matter as ***** you have a whole department dedicated to it, but yet still so useless. What peace of mind do we have as a customer knowing that if any ********** activities go on FNB will disregard it, will go as far as giving you a case number signifying false hope that our matter will be attended to.
I am appalled with the service I have received with FNB and will go so far as saying that anyone that has a ***** matter to deal with, DO NOT even try your luck with FNB!
Good Day
Tyler Viviers,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Tyler Viviers,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***