JR
Jolene R

1 reviews | Active since Jul 2018

16 Jul 2018, 14:09

FNB ***** department

I am horrified and flabbergasted at the fact that my account was frozen and deactivated by ***** department of FNB. THEY allowed a third party without investigations to put my account on hold. This is my 6th visit to the bank to try and get this do e as i cannot access my account. I have been with out funds for 2 weeks. I am going to sue FNB for time and stress... Due to this. They had no reason to stop my account on a third party jus alling. They also gave details of my account to this person!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2018, 14:24
Official

Good Day Jolene Reddy,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***