SB
Silindile B
1 reviews | Active since Aug 2016
18 Dec 2019, 10:46
FNB ***** department
FNB ***** department staff not answering calls. Been sitting in the bank from 9:05am, they are trying to get hold of someone who is supposed to unfreeze my account that was frozen last night after FNB called and informed me ofsuspicious activities in my business account (I'm grateful for that) but right now I'm so passed off. Why are people not answering work phones during working hours? Thanks to the Festival mall fnb staff who are trying by all means to assist me.
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Replies (1)SB
Silindile B's updateReviewer Update
22 Dec 2019, 19:25I keep getting messages saying FNB consultant will call me but until today no one has called me. It's so disappointing to learn that all FNB ***** analysts take leave at the same time and clients are left unattended during festive season. Why freeze an account then take leave and not answer calls from your workplace knowing very well that you froze someone's account and you are the only one who can activate it. FNB s excuse is so lame. FNB is a very big organization, hire more ***** analysts to avoid this.
SB
Silindile B's update22 Dec 2019, 19:25
Reviewer Update
I keep getting messages saying FNB consultant will call me but until today no one has called me. It's so disappointing to learn that all FNB ***** analysts take leave at the same time and clients are left unattended during festive season. Why freeze an account then take leave and not answer calls from your workplace knowing very well that you froze someone's account and you are the only one who can activate it. FNB s excuse is so lame. FNB is a very big organization, hire more ***** analysts to avoid this.