1 reviews | Active since Feb 2018
fnb ***** dep needs to be made public
after writing my first complaint about my ***** case i have recieved a call with a very bad response so i have went on this site and read other complaints about fnb and how they treat ***** dep i feel this needs to made more public so people should know the tipe of service you recieve from fnb. even if a card is lost or scimed you are told it is your fault for the pin being entered correct and you did not do enough to protect it. no refund.
Good day Johan- Pledge van der Linde,
Thank you for your posting.
I have reviewed your previous complaint and noted that your complaint is still in progress.
I have an escalated your comments to FNB Premier Resolution Centre who will be in contact with with you.
Please note that every time a complaint is logged a new reference number is generated and the complaints filters to the back of the queue, this prolongs the resolution on the complaint.
I do apologise for the delay and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan- Pledge van der Linde,
Thank you for your posting.
I have reviewed your previous complaint and noted that your complaint is still in progress.
I have an escalated your comments to FNB Premier Resolution Centre who will be in contact with with you.
Please note that every time a complaint is logged a new reference number is generated and the complaints filters to the back of the queue, this prolongs the resolution on the complaint.
I do apologise for the delay and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)