fnb ***** debit orders!!!
I noticed that there is a debit order on my account for R353.07 with Reference Absa Bureau Services 1 User, there is a tel number ********** but this number does not exist.
I also had 2 x debit orders that i cancelled for the 2nd time. FNB Funeral plans one for R36 and one for R37.
it seems to me that there is a ***** **** and i have a feeling that fnb is very aware of what they are doing here even though they are pleading that they dont know who the debit orders are for.
i think people that is at FNB must have a very close look at their accounts for "funeral policies" and random debit orders like the R353.07 one that no one can tell me what it is for.
I think this is something that needs to be brought to the attention of Carte Blanche perhaps.
Good Day Mrs Bonita Botha ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mrs Bonita Botha ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
