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zaba M

1 reviews | Active since Jan 2019

22 Feb 2019, 14:35

FNB ***** CASE FOR 7 MONTHS

My account has been frozen from September 2018 until today no one has assisted me. I have been up and down calling visiting branch but no assistance. I had R 2 500 on my account but they keep on charging it though it frozen my balance is almost R2 090 im so dissappointed on fnb i have reported this before . One guy called but he did not assist. My id is ********** 789086 Mkhize zp

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2019, 16:08
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)