IM
Itumeleng M
1 reviews | Active since Mar 2014
14 Dec 2019, 09:47
FNB *****
My Complaint is with regards to Personal Loan debit order that was initiated today.
1. Why was it debit today & not on the 25th? 2. Regarding today's deposit where does it state that the monies were a salary? 3. My employer is Lionsbridge & my salary is always deposited via SWIFT with the reference number being INWARD SWIFT via FNB's Forex services as declared on my contract with FNB. 4.Looking at my contract, on which day did I declare as my salary date? 5. Recently did the High Court not rule that banking institutions are not allowed to settled debts without our permission?
Rest assured I will be closing my accounts with FNB once I settle all my debts with your' institution.
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FNB (First National Bank)'s replyOfficial
14 Dec 2019, 10:41Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply14 Dec 2019, 10:41
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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