FNB *****

On the 1st October 2021 an amount of R36 000.00 was taken out of my account, the bank refuses to take acknowledgement claiming that my card was used, which it wasnt as i had made no card transactions and the amount was an EFT, My banking app was hacked or something. Now they say they cannot help me! 4 days the amount has been sitting in pending status! if it was a online payment how would they do the transaction without my CVV number from my card??? How can that be when my card was with me at work, the card was broken by the attendant that was assisting us in the bank, she made us change our password on our banking app and was worried they could still get in so she signed us out of all devices. how did the ******* know that we had R37 + money in our account because on our bank statement it showed a declined payment first for the entire amount in our account, so how can this not be a inside job, FNB has ****** my money and i am not the first, the worst is that its in one of there pockets and its easy just for them to throw there hands up and say it wasnt us! we rely on you to protect our money so how was that not done?

Any online payment would require your CVV number , my card was with me so this shows that FNB is covering it up.

This just proves as being a victim what FNB is capable of, the worst is its happened to so many FNB clients and everyone just accepts it.

No more i will not in these times allow for FNB to bully me and ***** my money. Dont tell me this is not a inside job.