RS
RG S

1 reviews | Active since Nov 2019

13 Nov 2019, 11:40

FNB *****

I saw a debit order transaction. There is an amount of R50 with reference Pmt Honfee what is this about? How many of them are there? I tried using secure chat on online banking but the agent said my device is not verified. I also tried calling but your "Tell me what you want service" is not user friendly at all? I need help I don't know why us as clients are forced to go into a que if you have services like your call centre and secure chat if those don't work.. I am not impressed with FNB at all..... I am very close to closing my account that I have had for years and moving over to another bank that does not take money without authorisation.

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Replies (1)
RS
RG S's update13 Nov 2019, 15:20
Reviewer Update
Unfortunately, I cannot edit or remove this review. FNB Has assisted me in this regard, and I am satisfied. Thank you. My review was based on the service I received at that time. However, I was assisted properly.