FNB *****

My encounter with First National Bank ***** department has been the worst ever. I got ****med (31 December 2022) in the early hours of the morninwith an amount close to R40 000 and logged a call immediately and received a reference number. The consultant at the bank gave me hope as it indicated that their system indicates that the money hadn't gone through but it was "pending" so the transactions should be reversible. I have been to the bank more than 6 times from January 3rd 2023 to date and the outcome that they gave after many calls and in bank consultations is that they would compensate me with R 6000 which is way less than and won't even pay my day to expenses. When I try to talk to the ***** department they said I should go and open a with SAPS and that they can't assist any further. I am appalled by the feedback I got. What is worse is that they don't communicate with me I am the one who needs contact them always