CM
Chuma M
1 reviews | Active since May 2016
14 Feb 2019, 08:02
FNB *****
Hello
Im not sure whether its bad luck, *******ion or ***** in FNB internal processes.
How does a transaction that is way more that the balance be approved. Wake up this morning with SMS saying my account is over drown, when i check the statement i see a transaction that i do not know about. The is not OTP sms to approve the transaction, the is SMS that shows the balance left in my account...
All that i sad is very stress.
FNB is dropping the ball here. This is not the first time something like this has happened. They made me to change the card...
RER POINT SISTEMAS 412752*5638 30 NOV: This is not even my card number.
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FNB (First National Bank)'s replyOfficial
14 Feb 2019, 09:36Good day Chuma,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused. ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused. ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply14 Feb 2019, 09:36
Official
Good day Chuma,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused. ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused. ***
Regards, Hello Peter Team Tel number: ***