FNB *****!!

<p>I am really disappointed with FNB, due to them I have lost my clients patience and a potential business opportunity. A client of mine made a direct FNB to FNB transfer into my business account at 13:20 on the 24th Oct 2016, as I type this now the payment has still not reflected. I went to the branch where I was not assisted and instead told to ask my client to call the call centre and ask to speed up the transaction. She did this TWICE and she was told the payment will reflect in 3 hours from 3pm (24th Oct). I asked my already irritated customer to call again today and she was told that the payment has been reflecting in my account since yesterday, which is not true. Not only does my client think I am a **** but she now thinks I have wasted her time and will probably not utilise my service again. To add on to this, I had to make a payment through to a different company before midnight last night. I could not do this due to FNB and deciding to use ********** ways of operations. FNB use to be such a good bank but they have not gotten ARROGANT and I have lost all respect and trust in them!!</p>