SS
Sisanda S

1 reviews | Active since Oct 2020

14 Nov 2020, 07:34

FNB *****

***NF, ***NF These are the references I got from FNB after I’ve written two reviews complaining about a ***** made on my Account and FNB hasn’t attended to that they said within 24 hours they will call me upto this day nothing has been resolved after ********** transactions have been done on my account and i reported the case in June and I’ve been charged fees on the account that has been put on hold since the investigation as they put it but no feedback has been done and the money of this ***** act has been deducting from 2019 and when I call FNB the departments are shifting it and I’ve lost soo much money on airtime and on fees and the money deducted I honestly don’t know who can help me with this anymore

Maybe the Ombudsman because FNB is failing to attend to this and they’re shifting it to different departments and I’m unfairly treated in all this

0
Replies (2)
SS
Sisanda S's update14 Nov 2020, 10:20
Reviewer Update
But that’s the 3 rd reference and you’ve been saying you’re attending to the issue

I’ve been calling and no one seems to assist me so I know even this reference is to just make it seem as though you’re attending the issue but you’re not
SS
Sisanda S's update18 Nov 2020, 17:54
Reviewer Update
Still haven’t received any response on this

Please assist me FNB