ZM
Zolile M

1 reviews | Active since Jul 2018

13 Apr 2019, 15:36

FNB Forrest Hill City

FNB Forrest Hill City branch, I thought ABSA had bad customer service.

Ticket claims waiting period would be 21 minutes, I was only assisted after an hour and a half of waiting.

Worst customer service to date!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2019, 08:44
Official
Good day Zolile, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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