1 reviews | Active since Sept 2015
FNB FOREX - SHOCKING SERVICE-CANT EVEN RESPOND TO AN EMAIL
<p>I am travelling overseas and am looking for options in terms of travel cards/ credit card ect</p> <p> </p> <p>I email FNB Forex last week tuesday and got the automatic reply that I would get an answer within 1 business day, needless to say I have had zero repsonse moe than a week later!</p> <p> </p> <p>I am an FNB client and to recieve such terrrible service is SHOCKING and very unlike FNB.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)