PG
Pregasan G

1 reviews | Active since Dec 2018

21 Feb 2019, 09:50

FNB FOREX pathetic service

Its there anyone else who is also experiencing problems with FNB forex to pay funds abroad to India?

I have posted on this page 21 December 2018, got a pathetic response after I was followed up . I am still experiencing the same delays . I need to know where are the delays in order for me to address the situation since FNB is not interested to assist me further or even bother to find out why there are delays. So fed up to the point that am seriously now considering to move banks.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2019, 11:46
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)
PG
Pregasan G's update22 Feb 2019, 10:36
Reviewer Update
due to the delays in making payments to suppliers aboard and nothing much that can be done to prevent these delays, I have no other option but to close down my business.
PG
Pregasan G's update09 Jul 2019, 12:51
Reviewer Update
I am still waiting for customer service to call me with a solution to prevent future delays in my payments.