DH
Dawie H

1 reviews | Active since Jun 2016

10 Mar 2021, 07:01

FNB Forex not reacting on an escalated case

Can the forex department please call me, they should have done so within the 48 hour turnaround time which expired Friday 12:00. The branch in Newton Park was extremely helpful, but they can only do as much as they can. FNB forex are costing me money. Unacceptable.

0
Replies (3)
DH
Dawie H's update11 Mar 2021, 09:58
Reviewer Update
HI FNB, I am still waiting..........
DH
Dawie H's update17 Mar 2021, 13:01
Reviewer Update
I am still waiting, FNB obviously doesn't care whatsoever. All rights reserved.
DH
Dawie H's update30 Mar 2021, 12:31
Reviewer Update
FNB I had it. Yesterday someone from FNB forex called me as I entered a call me back on the website. I asked that he calls me later as I was driving. He said he will call me at 14:00. Guess what. Pathetic is not even worth it. Sorry, but this is getting out of hand now. I reserve the right to share this disgrace with media concerned with the SA financial sector. If you don't resolve the matter by contacting me, I will lay an official complaint at the ombud for financial services.