SG
Sue G
1 reviews | Active since May 2011
26 Jul 2023, 15:05
FNB Forex Multicurrency cash passport poor service
App**** for FNB Mulitcurrency cash passport online, told no fee & free delivery. Registered told only free to collect, 4 travellers registered on card they issued individual cards & charged for all 4 cards.
Helpful (0)
Replies (2)0
Replies (2)SG
Sue G's updateReviewer Update
27 Jul 2023, 11:32Forex responded. Went to bank to cancel unnecessary cards & collect card. After 1 hr still not done.
SG
Sue G's update27 Jul 2023, 11:32
Reviewer Update
Forex responded. Went to bank to cancel unnecessary cards & collect card. After 1 hr still not done.
SG
Sue G's updateReviewer Update
04 Aug 2023, 16:25Finally, an outcome. FNB needs to look at user experience for travellers' varied Forex needs.
SG
Sue G's update04 Aug 2023, 16:25
Reviewer Update
Finally, an outcome. FNB needs to look at user experience for travellers' varied Forex needs.