NH
Nikki H

1 reviews | Active since Mar 2009

01 Jun 2017, 12:04

FNB Forex line not answering calls all morning

<p>FNB Forex are not answering calls. I have tried 5 times today and called business bankers at 2 different branches to see if they could get through. Nobody can.<br /><br />I've had terrible service from FNB Forex in the past. This is just the latest fiasco.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2017, 12:34
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)