aA
adriaanbibbey A

1 reviews | Active since Nov 2016

15 Nov 2016, 09:45

FNB Forex is pathetic

<p>Made a international payment with FNB Forex in May 2016. it is now November 2016 the money doesnt show in australian account yet. Fnb Forex is slow to track down the problem, they do not have answers. especially NORA FOURIE. everytime she says she sent it through to australia's side and she awaits feedback. i have requested them to reverse the transaction but recived no feedback. IM GATVOL</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2016, 10:39
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)