DS
Dominic S
1 reviews | Active since Jul 2011
30 Sept 2019, 11:44
FNB Forex ignores
Asked the FNB Forex dept for a forex quote on Friday at ten in the morning. Received an auto reply with a ref number but that's it. No quote, no nothing. You're not the only people offering forex, my options are unlimited. However you'd think you'd want to service your own customers promptly before they get fed up and go elsewhere.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
30 Sept 2019, 12:08Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Sept 2019, 12:08
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
DS
Dominic S's updateReviewer Update
30 Sept 2019, 12:41I see I've missed a call from you, I'm able to answer now
DS
Dominic S's update30 Sept 2019, 12:41
Reviewer Update
I see I've missed a call from you, I'm able to answer now
DS
Dominic S's updateReviewer Update
01 Oct 2019, 16:11More than another business day and absolutely nothing!?!?!?!?!
DS
Dominic S's update01 Oct 2019, 16:11
Reviewer Update
More than another business day and absolutely nothing!?!?!?!?!