1 reviews | Active since Mar 2018
FNB Forex department sucks
FNB Forex department are the most disgusting people to deal with. They made a mistake on a transfer and the refused to fix it. The attitude was disgusting. A lady called Andrita refused to talk to me on the phone after making me hold for 30 minutes.
Good day Byron Lotter ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Byron Lotter ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)