RA
Ridwaan A
1 reviews | Active since Jan 2010
09 Oct 2025, 13:18
FNB Forex - cannot access basic features online
Service advisors do not respond to chats, waiting 2 hours for somebody to respond! My query involves a forex purchase, I need to check my order history, however that feature does not work on the online banking platform,
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FNB (First National Bank)'s replyOfficial
09 Oct 2025, 14:17Good day Mr Ridwaan Ally
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply09 Oct 2025, 14:17
Official
Good day Mr Ridwaan Ally
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Best regards,