FNB Forex

The saga with FNB Forex department continues. Wrong information, arrogance, deliberate withholding of information and despite everything all legalities and formalities were completed. Just transfer my money to the USA. NO !!! FNB is in control of your money and will do so at their will. Refuse to legally transfer my own money despite written instruction to do so and both Reserve Bank approval and Tax Clearance in place. Who is taking accountability for losses I incur as a result of this deliberate delay in transfer ??? If you ever seen the opposite to customer service, deal with FNB Forex. From branch level to the Manager of Forex they will find a way of making your life miserable. Nobody in their offices will give you any information to escalate the issue to a higher level. A strategy to keep their practises under wrap or are senior managers at FNB not interested to deal with real customer service issues?