1 reviews | Active since Sept 2016
FNB FORCING CLIENTS TO DOWNLOAD THEIR APP
<p>FNB credit card holders are being forced to download an FNB Banking App, failing which they will no longer earn rewards (eBucks) for using their FNB credit card.</p> <p> </p> <p>This is unfair practice in my opinion, particularly for long standing clients. </p> <p> </p> <p>By all means have new rules for new clients but do not penalise loyal customers simply because FNB has found a new way to earn even more money, i.e. via the App.</p>
Good Day Mr Miss Bik,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr Miss Bik,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)