WB
Warren B
1 reviews | Active since Mar 2010
28 Apr 2015, 09:20
FNB forces me to open a bank account
I have had an \access"bond with FNB for a while now that is paid up. I decided to use some of the funds in my flexi facility only to be told that I HAVE to open a transactional account in my name. My bond is and always has been linked to my husband's account. FNB take the debit order for my monthly account fee off my husband's account! We already pay R199 per month to FNB in bank charges"
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 Apr 2015, 10:31Hello wbuyskes,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673724 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673724 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply28 Apr 2015, 10:31
Official
Hello wbuyskes,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673724 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673724 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)