FNB for sure does not want clients and are arrogant about it

No respect for clients, closing savings accounts with a positive balance with no notice and then act as if it is the industry norm. It is clear the bank does not understand the consept of a savings account and thinks it should be a teansactional account. Upon questioning it, uou just get a very arrogant response as if youbare the one in the wrong. They have now build up a history with me of wantkng to sell me things, but not respecting me as a client. Calling me to upgrade my account, from premiumnto weatlh section. I have been fully banked and insured via FNB, but anyone considering them as a main bank, once they have you fully banked, they treat uou like a delinquent person, having to beg them to give you service and fair treatment. They refused to relook at my homeloan rate, moving my homeloan to another institution now, with more than 2% drop in homeloan rate.