1 reviews | Active since Apr 2018
FNB For Only The RICH
I could not afford the cheque account anymore and moved to capitec as a more affordable option.after moving to capitec in December 2017,I have not had a chance to close account and now I owe FNB R1800 for not using the account.When I called I was advised that it was bank charges for 3 months.They are not willing to help so I can atleast pay a reasonable penalty for not closing the account.Now FNB has send an SMS to advice that I would be changed for not using E-wallet for 3 months.FNB is for the Rich!
Good day Mpho,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mpho,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)