ZK
Zinhle K
1 reviews | Active since Apr 2018
10 Jul 2019, 10:58
FNB & FNB SMART BOND NOT SATISFACTORY
I have been struggling to cede my life policy to my bond for almost a month now and no one has been getting back to me, emails have been sent and not attended to. I am not sure if they have actioned my request or not.
I also have been trying to change my marital status as well as update my cellphone number with FNB. This is not a deserving service HONESTLY.
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Jul 2019, 12:34Good day Zinhle Khumalo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Jul 2019, 12:34
Official
Good day Zinhle Khumalo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***