FNB - FNB Law On Call, useless service and not so helpful staff.

My name is Thembani and I have been the client of FNB for more than 10 years and I am also a client of FNB Law On Call.

I recently needed to sign a contract, I read the contract and I wanted someone to proof read it for me as a second opinion. So since I am paying FNB Law On Call, I then decided to call FNB Law On Call and explain to them that I do not want to make a mistake and sign something that might bound me, so I spoke to RORISANG at FNB Law On Call, guess what she was so rude and told me that whatever that is written on the contract is that and she wont be able to tell me what to do and I told her that I am not saying she needs to tell me what to do, all I needed was for her to proof read it and give me an advice where applicable.

She was so reluctant to hear me out and I ask her that what the hell am I paying for if she wont even try to look at the matter at hand and she just said if I fill it's right for me to sign then I must sign it and if I think it is not right then I must not sign it. What kind of a response is that to a paying customer????

I insisted on sending a contract to her and she gave me an email address to send it in, up until today she has not return my contract back, its been the whole two weeks.

I am paying for the service and I am getting a BULL**** of a service.

FNB - This is not on......, I will rather pay for proper lawyers who will give me proper advice, other than wasting my money on your so called STUPID and BULL**** service.

Disappointed customer.