NC
Nezo C

1 reviews | Active since Feb 2011

23 Mar 2017, 17:42

Fnb & fnb connect useless

<p>I am trying for 2 weeks to get a phone, first the *********** person loaded incorrect salary & after deductions, I went today to change it, now I try again my living expenses are more, I called fnb connect & held on for 45 mins, is this the useless service you offer, fnb is wasting your time & giving false marketing strategies.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2017, 08:58
Official

Good day Ms. Neesgp

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***