FNB & FNB Card Division Pathetic Service

We have been a loyal customer of FNB for over 50 years with private as well as business accounts. We have requested/ordered a pre-funded Business Credit Card for the Company toward the end of October 2022. No one has bothered to get back to us regarding a delay. Contacted our Personal Banker and get told that they are very backlogged in the card department. Now a month later and still waiting for the card and feedback. Extremely poor service and customer relations. Makes us want to change banks to people who take business seriously.