FE
Francois E

1 reviews | Active since Jun 2015

24 Oct 2019, 07:24

FNB Flexi Account Transfer, System Failure - Such An Embarrassment!!!

I am currently in such bad situation since the FNB Home Loan flexi transfer function has not been working for almost two days now. I always put my extra money in my flexi bond to save on interest regarding my Home Loan and keep minimal funds in my cheque account. Currently I have just over a R100 in my cheque account and cannot even access any more money from my flexi bond. I tried the FNB App, Online Banking and cellphone banking but none of the options will allow me. I refuse to call the call centre due to numerous incidents in the past where I have spent more than 20min of airtime with no success and just being transferred to another person etc. Thank you FNB for causing me to walk out of grocery stores not being able to pay or access my funds. I really think it is time for me to move on since I cannot afford not to access my own money and I pray there would not be an emergency regarding my children or my wife in the next hours/days/weeks until I can actually access my funds. Lastly I would not even be able to pay my domestic worker today but hey, that is not her problem!?

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