CG
Clifton G
1 reviews | Active since Aug 2017
28 Apr 2019, 11:19
FNB flatters to deceive...
Calling the After Hours number for FNB ********** 404 is a joke...they made me hang on for 18 minutes only for the consultant to drop the call on answering. I have a query pending, that I can't believe the way in which the concerned department dealt with it, totally misunderstanding my gripe. Assuming that I query whether my account in on hold...how unprofessional can you get. Don't let FNB sell the fallacy that they are a technological phenomenon. They are a sorry example of client service.
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FNB (First National Bank)'s replyOfficial
29 Apr 2019, 10:27Good Day Clifton Geswint
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply29 Apr 2019, 10:27
Official
Good Day Clifton Geswint
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***