1 reviews | Active since Dec 2014
FNB Flagged my Account Deceased while I am alive
<p>FNB flagged my account deceased while I am alive. I have been informed that they picked this today in the morning and no one bothered to call me. Now I need to use some money and I cannot do anything on my account. Again I have some debit orders that are due and I do not know what is going to happen. apparently this was a mistake! How did someone do such a mistake! In the first plac what were you doing on my profile! Please I need to know who did this? Please reactivate my account as in now! I need this sorted asap. After banking with you for over 15 years and working for you for 5 years this is what Ieg in return?! ALso of all months you choose January?! Why why why?!! Please resolve this now! This is so unprofessional! Who did this?</p>
I have call FNB call centre and I cannot be helped. I have to remaind dead until whenever who know!!! This is very much unacceptable. I am very much annoyed big time...
I have call FNB call centre and I cannot be helped. I have to remaind dead until whenever who know!!! This is very much unacceptable. I am very much annoyed big time...
Good day Mr. KTHlabisa
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. KTHlabisa
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***