JJ
Jason J
1 reviews | Active since Feb 2019
18 Feb 2019, 12:19
FNB - First National Bullies
I purchased 1GB of data on the 14th of February 2019 and still haven't received my data - why have I not received my data - there should no excuse as to why - give me my data or reverse my dam money.
It's so frustrating when listed companies ***** money from individuals - rectify this issue ASAP
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Feb 2019, 13:53Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Feb 2019, 13:53
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)