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lukusa L
1 reviews | Active since Jan 2020
27 Jan 2020, 10:28
FNB ( First National Bank ) WORSE BANK EVER !! CAN'T ASSIST THEIR CLIENTS
For the past few months, I have been contacting FNB and going to Arcadia Branch in various ways to get a simple issue on my card resolved. The issue I have been facing is that my online payments to international vendors gets declined, saying the transaction is not allowed on my card. went to one of their branch twice but all the time i was left in hold for more than a hour, am not the first client to complain about this , would rater advice people to look for better...
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Replies (1)FNB (First National Bank)'s replyOfficial
27 Jan 2020, 10:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Jan 2020, 10:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
