lL
lukusa L

1 reviews | Active since Jan 2020

27 Jan 2020, 10:28

FNB ( First National Bank ) WORSE BANK EVER !! CAN'T ASSIST THEIR CLIENTS

For the past few months, I have been contacting FNB and going to Arcadia Branch in various ways to get a simple issue on my card resolved. The issue I have been facing is that my online payments to international vendors gets declined, saying the transaction is not allowed on my card. went to one of their branch twice but all the time i was left in hold for more than a hour, am not the first client to complain about this , would rater advice people to look for better...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2020, 10:58
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

***