SM
Siyabonga M
1 reviews | Active since Nov 2019
01 Nov 2019, 16:33
FNB (First National Bank) unauthorized deposit
Yesterday around 6pm my money was taken by Primemeriadin in my FNB account without my authorization. I tried to login and reverse online but I couldn't since it wasn't debit order. On the statement, it says demand deposit. I call FNB this morning and they said they can't reverse it. That money was supposed to be debited by phones and credit cards. I am now in arrears and FNB will charge me failed debit money. Ima stressed
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FNB (First National Bank)'s replyOfficial
02 Nov 2019, 08:43Good Day Siyabonga Mncube
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply02 Nov 2019, 08:43
Official
Good Day Siyabonga Mncube
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***