FNB (First National Bank) Loan repayment double deduction

I have a Loan repayment with FNB. FNB (First National Bank) they will deduct the loan amount and then the same day increase the amount by 1 cent and deduct again. then i get hold of them and dispute the deduction it eventually gets reversed.

then the next month they just do the same thing. after numerous emails calls and shocking support by "Online Agents" they can not assist me i need to get in touch with the loans department every month for them to dispute a repayment each and every time.

furthermore the offered Covid19 Assistance is nothing more than an inflated loan. it is a personal loan that FNB (First National Bank) will give you knowing what your situation is and then have you listed as soon as financially viable for them do not miss the payment if you ever find yourself caught in this trap by FNB (First National Bank)