TT
Thabiso T

1 reviews | Active since Jun 2018

07 Aug 2018, 15:05

FNB (First National Bank) is turning into a money making scheme...

FNB is turning to be a money making scheme...

I've lost my job in October 2015 & notified FNB about this was told & agreed that my account should be closed, almost 3 year later FNB comes back to me & tells me i owe them bank fees money for keeping my account active until now, tried approaching them to find out what's going on they didn't even bother returning my email today i get a call from their lawyers demanding money.

I guess this is the platform to get someone's attention.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 16:16
Official

Good day Thabiso,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)