FNB (First National Bank)

We have NEVER come across such an UNPROFESSIONAL customer care service as the one at FNB !!!

More than ONE YEAR ago we were charged twice with incorrect banking fees ! They are still INVESTIGATING TODAY !

WHEN WE OPENED THE ACCOUNT THE CONSULATANT PUT IN THE WRONG EMAIL ADDRESS - SO BLANATANTLY WRONG THAT A 5 YEAR OLD WOULD HAVE POINTED OUT THE MISTAKE TO YOU !!!

Now we fonally received a phone call from a very uncooperative and unprofessional consultant - Sabelo Mbanjeni - asking a million and one completely unrelated questions just to verify the email address ... ?!

We are very sorry but there are other banks in South Africa who are professional and customer freindly - NOT FNB though !!!