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Adele W

1 reviews | Active since Feb 2014

29 Aug 2023, 08:08

FNB FIRST NATIONAL BANK! DO NOT OPEN AN ACCOUNT WITH THEM, MOST IMPORTANT NEVER GET AN FNB CREDIT CARD!!

I had a Discovery Credit Card 2011 to 2013. I paid up this card, to Discovery end of 2013, beginning 2014, to the amount of R22 989.00 in full and final settlement. I then opened an FNB account in late 2018, beginning 2019. All of a sudden, that same Discovery Card, which was underwritten by FNB, got added to my FNB APP! ONLY THEN IT STATED I OWE R49 989.00. HOW? I PAID THIS CARD OFF! TRYING TO CALL THEN AND REASON WITH THEN WAS IMPOSSIBLE. THEY DON'T CARE. THE WORST IS, THE PUT IT ON MY CREDIT REPORT, AS OWING R49 898.00 BUT ALSO MY INSTALLMENT IS R49 989 00! THIS IS *******, THIS IS BLOCKING MY AFFORDABILITY! IT IS *******! I AM TAKING THIS TO THE CREDIT OMNITSMAN! I HAVE SENT E-MAILS, CALLED IN, HELD ON FOR HOURS, NEVER GOT THROUGH TO ANYONE. A LADY FROM FNB SENT ME AN E-MAIL, SAYING THAT SHE HAS BEEN ASSIGNED TO HANDLE MY QUERY, WITH A REGERENCE NUMBER OVER A MONTH AGO. I STILL HAVE NOT HEARD FROM HER. I EVEN SENT HER E-MAILS. NO REPLY FOR ALMOST TWO MONTHS NOW!!! I AM NOW CONTACTING THE CREDIT OMBUDSMAN!! DO NOT, I REPEAT, DO NOT OPEN AN ACCOUNT WITH FNB!!!

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Replies (2)
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Adele W's update29 Aug 2023, 09:34
Reviewer Update
FINALLY SOMEONE REP****. THIS IS ALL THAT HAPPENS, SOMEONE REPLIES AND SENDS AN E-MAIL WITH A REFERENCE NUMBER AND THEN NOTHING AFTER THAT. I HAVE GIVEN THE GO AHEAD TO MY ADVOCATE TO OPEN A CASE AGAINST YOU. I AM SICK AND TIRED OF WASTING MY TIME WITH YOU PEOPLE. I WANT THAT CARD TAKEN OFF MY CREDIT REPORT IMMEDIATELY! ALSO IT IS ******* TO LIST A CREDIT CARD, THAT HAS BEEN PAID OFF 10 YEARS AGO, WITH MORE THAN DOUBLE THE AMOUNT THAT HAS BEEN SETTLED. IT IS EVEN MORE ******* TO LIST THE CARD BALANCE AS R47 757.00 AND THE MONTHLY INSTALLMENT THE SAME AS THE OUTSTANDING AMOUNT R47 757.00!
I WANT THIS REMOVED FROM MY CREDIT REPORT BEFORE THE CLOSE OF BUSINESS TODAY!
10 YEARS, 10 YEARS, PAID OFF AND ALL OF A SUDDEN OUT OF THE BLUE, ON MY CREDIT REPORT :
DISCOVERY CREDIT CARD
OUTSTANDING BALANCE : R47 757.00
MONTHLY INSTALLMENT: R46 757.00

*******!!!!!!
AW
Adele W's update30 Aug 2023, 15:57
Reviewer Update
So I received a call Yesterday, from Marcus at FNB Legal.
I told him why I am so extremely unhappy.
I mentioned to him my terms that I will agree to, and he said that is fine.
Then he sends the message to the Collection Company, with the wrong informaion. Which I did not agree to. Stil until now, after replying to his mail, I have not received any calls, or e-mails from anyone. My Credit report has not been updated as requested and no one even tried to get a hold of me.
I am advising everybody, please do not fall in their trap. Do not open a bank account with them!!! They are the worst bank in the world.

I am sick and tired of them and this situation!!!

If I do not get a call from FNB and the Collections company before the en of business today, I am taking then to court.

I am done!!!!