FNB (First National Bank): Clearly this shows that your customer service is terrible.

No help from FBN Bank till to-date since I sent an email to *** and also logged a query on the App on Monday.

Clearly this shows that their customer service is terrible.

I believe that as a valued client, my concerns should be addressed promptly and effectively.

Therefore I kindly request that you look into this matter and provide a resolution at your earliest convenience. I appreciate your attention to this issue and look forward to your prompt response.