(FNB) First National Bank

<p>So about a month ago recieved a call from one of the marketing team from fnb connect offering to sell me one of their contract SIM cards and that they are going to port my current cell phone number to their network if I want to, so I agreed to all that but the the next morning I had changed my mind and I sent them an email about the cancellation of the sim card I wanted to take as I had that option to do so if I wanted to.. the agent and one of the emails they sent to me stated so. I got a response from the email I sent them about the cancellation and a number that I can phone to confirm all that. A week ago started receiving text msgs notifying me that my number will be ported to this fnb connect that was on the 3rd October. on the 4th my phone didn't have signal at all it had "register failed" on the screen. Went to fnb branch in sunward park boksburg I explained my problem to them they got me to talk to one of the Fnb connect consultant and she told me they would get my cell phone number back on working withing 24 hours and that one of their team will call me but that never happend, i went back to fnb sunward park branch again they Were unable to help me, i went back again on a saterday they again got me to talk to the Fnb consultant over the phone she told me the guys who were suppose to help me were not on duty but she can see that there was some sort of a ticket that was issued that says was supposed to be called to sort out the issue during the week but I never recieved a call from any of them... so she told me I should try again on a Monday (10th) which is today. For 7 days my cell phone number has been in active and Fnb is dragging their feet to help me sort out this problem.</p>