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mbou M

1 reviews | Active since May 2016

04 May 2018, 13:19

FNB (FIRST NATIONAL BANDITS) we ***** from the banking community

From being a good bank to a national *****. Im being charged penalties for "item paid no funds" This is **************** when there was money in my account when i transacted. They have the decency to even tell you we have reserved funds for that specific transaction andthen ***** from you. Why are we being penalised for inefficiencies between banks and their merchants.

Last week FNB apologised profusely and refunded me my 110 they stole from my account. This week it has happened again twice!!

Dear public if you bank with FNB please check your accounts they are like little goblins *****ing from the unaware. Please spread this message they are *******!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 13:50
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***