FNB 'Fine Payment Service' Down/Bugged (For Weeks!)

<p>I initially submitted a query WRT the 'fine payment' option on the FNB website not working (11 Aug 2016 REF: CAS-994585-F5Y6B2). I only received a response email on the 19 Aug 2016 to say that there was no error on FNB's side. I tested the site functionality on various devices and even various platforms (Chrome, Safari etc.) and submitted a screen shot as proof of the error. I recevied a response on the 23 Aug 2016 to say they were still investigating... over two weeks later still investigating a bug. Come on. Once again, poor form and service from FNB. It appears that every call centre or service department reverts to complete denial and really bad customer service with no form of solution for the client.</p>