JA
Jean-Pierre Agier
1 reviews | Active since Nov 2020
06 Sept 2023, 09:39
FNB = Find a New Bank asap
If there was a zero rating this bank would get it. It is the most *********** business bank account I have delt with. I have been trying for a month to register an authorizer to online banking. A lobotomized centipede works faster than this. As a result our payroll has been severely delayed an our employees are still without payment. Escalated tickets don't get resolved. The account manager is MIA half the time and there is no proactive measures to rectify the issue any time soon, considering the urgency of the situation. There seems to be little accountability.
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FNB (First National Bank)'s replyOfficial
06 Sept 2023, 11:23Good day Jean-Pierre Agier
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply06 Sept 2023, 11:23
Official
Good day Jean-Pierre Agier
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team