FNB financial *****

For the past months I’ve been having problems with FNB, it’s started with a life cover that was not debiting, called to fix that and all of a sudden I was over debited, over 3900 in that month, I called, After being sent pillar to post and spending 3hours at the Musgrave bank on a call because they don’t give face to face help, a lady finally called me and helped me to cancel the life cover, however after a few weeks I reinstated the life however it still was not debiting so I finally cancelled it. Now the issue is that I got debited for a funeral cover but I got a message to say the funeral debit order did not go through when it was minused from my balance, spoke to a consultant a few minutes ago after holding on for them for about 20minutes, call when silent and all of a sudden I was prompted to rate the service. There is just a lot FNB is faulty with these days, the error that was happening with all banks where we got doubled charged for certain transactions you’ve previously done, it happened to me with FNB that resulted in me being on a negative and I got charged 60rand for being on a negative when it was not my fault, I got no assistance with this issue even though I called and spoke to a agent. I’m highly disappointed with FNB