FNB FINANCIAL ABUSE

I have been banking with FNB since 2009, and had so much patience over the years, but it is safe to say that this institution is utterly idles and extremely abusive towards the clients.

I have been trying to reinstate a business account for 4 weeks now and have been push back and forth daily. My employees cannot get paid, so basically this is obstruction of a business. How is this even legal?